Cool East Market Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.2
- Customer Service4.4
- Good Value4.2
- Shipping & Delivery4.6
- Return Policy4.4
Recent Customer Reviews (15)
Kara Weaver
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Leah Rhodes
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Tamara McKenzie
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Nura Kishiev
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Luke Lloyd
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Maureen Alston
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Franziska Vogt
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Suzann Byrne
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Barbara Beike
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Michelle Flood
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Cool East Market Pros & Cons
Pros
1
Wide Range of Minimal Footwear Brands: Cool East Market offers a variety of brands such as Xero Shoes, Lems, and Vivo Barefoot.
2
Excellent Customer Service: Customers praise the store for its knowledgeable and helpful staff, responsive personal assistance, and excellent customer service.
3
Sizing Guide and Support: The store provides a detailed sizing guide and resources to help customers navigate the often-challenging process of finding the right size in minimal shoes.
4
Variety of Styles and Sizes: Cool East Market offers a wide range of styles and sizes, including Japanese-style split-toe Tabi products.
5
Efficient Return Policy: The store has a flexible return and exchange policy, which helps customers who are on a tight budget and need to avoid shipping costs.
CONS
1
Non-Standard Sizing: Minimal shoe brands often have non-standard sizing, which can make it difficult for customers to find the right fit.
2
Potential Sizing Confusion: The store acknowledges that sizing can be confusing due to the unique sizing systems used by minimal shoe brands.
Cool East Market Features and Benefits
Features
Wide Range of Minimal Footwear Brands
Offers a variety of brands such as Xero Shoes, Lems, and Vivo Barefoot.
Excellent Customer Service
Knowledgeable and helpful staff, responsive personal assistance, and excellent customer service.
Sizing Guide and Support
Provides a detailed sizing guide and resources to help customers navigate the often-challenging process of finding the right size in minimal shoes.
Variety of Styles and Sizes
Offers a wide range of styles and sizes, including Japanese-style split-toe Tabi products.
Efficient Return Policy
Flexible return and exchange policy, which helps customers who are on a tight budget and need to avoid shipping costs.
Minimal Footwear
Specializes in minimal footwear, carrying brands like Xero Shoes, Lems, Vivobarefoot, and more.
Tabi Products
First website to specialize in Japanese Style split-toe Tabi products, importing and selling Tabi Socks since 2000 and Jikatabi Boots since 2006.
Personalized Guidance
Provides personalized guidance on choosing the right footwear to improve well-being.
Health Benefits
Minimal footwear offers an alternative to traditional shoes, allowing joints more freedom and promoting health and movement consciousness.
Convenient Location
Located conveniently by the Greenwood TTC station, with a friendly atmosphere and convenient location for both local and non-local customers.
Accessibility
The store is on the ground level with no stairs, a bench, and chairs for seating, accommodating customers with mobility issues.
Customer Support
Offers a shoehorn for customer use and welcomes support persons to assist with putting on and taking off shoes and socks.
Wholesale and Express Courier
Provides wholesale services for large footwear orders and overnight shipping options, subject to availability.
Health
Promotes natural foot movement and reduces constrictions.
Comfort
Offers soft, breathable, and flexible footwear.
Sustainability
Some products are made from sustainable materials like leather offcuts.
Convenience
Easy return process, efficient restock alert system, and convenient location.
Discounted Shipping
Discounted shipping on orders above $100 and $200.
Markdowns
15% off markdowns occur from September 24th to October 5th.
Clearance Sales
30% off clearance sales start on September 24th.